Double-click the chromeremotedesktop.dmg file in your Downloads folder.Click Accept and Install in the Chrome Remote Desktop Host Installer alert.Click Continue in the “Authorise” window.Click Allow in the “Chrome Remote Desktop would like to” window.Open the Chrome browser and visit the Chrome Remote Desktop on the Chrome Webstore.Click here to sign up with Google if you haven’t got one already. If you haven’t got Chrome on your Mac, you can install Chrome directly from Google.Similar to a screen saver, it prevents others from using the remote computer if it is left unattended. The inactivity timeout specifies a period of time (10 minutes by default), after which, if the client hasn’t received mouse or key moves, the session is terminated. When remote controlling a Mac device from a PC, use the remote control window's keyboard tool to emulate Mac keys when necessary. Mac keyboards have some keys that PC keyboards don't have.

No further remote control sessions may be established on the device until the file is opened and launched once more.

Once the remote control session is over, you can simply remove or close the file. Your IT administrator may now remotely control the device. Click Launch to open the connection between CSA and your device.If you downloaded this client from the CSA, then this field should automatically populate. Uploaded clients display at the bottom of this page. You can access this file by navigating to the CSA home page ( and clicking Remote Assistance Client > Download. From the Mac device you wish to allow remote control access, you must download the RCClient.dmg file.To open a CSA connection for administrators to perform remote control actions Once connected, an administrator can remote control the device through an open browser and perform actions such as chatting, file transfers, and remote executions. Upon opening this file, you must manually connect to your CSA.

Connect to a Mac device without a Resident Agentįor Mac devices without a resident agent, administrators can give you access to download a standalone client through the CSA.

NOTE: Clipboard sharing and draw features are not supported on Mac devices.

Remote for mac book